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Enhancement
Ecommerce

Collect more info from your Webflow Ecommerce customers

Using a new Additional Info element in your Add panel, you can customize three new field types to collect any info you want.

Collect more info from your Webflow Ecommerce customers

<p>You now have the ability to capture custom information from your ecommerce customers as they check out. Using a new Additional Info element in your<a href="<https://university.webflow.com/article/elements-panel>"> Add panel</a>, you can pick and choose from three field types: a text field, a text area and a check box.&nbsp;</p><figure class="w-richtext-figure-type-image w-richtext-align-fullwidth" style="max-width:1600px" data-rt-type="image" data-rt-align="fullwidth" data-rt-max-width="1600px"><div><img src="<https://cdn.prod.website-files.com/64f9399ca7d13575ff21a675/64f9399ca7d13575ff21cb35sxJnHPlUnqHb0ykAv0LB8ALwfBZ2aUxNxnF-QMdktclsm3Ei4sgfA4I5OHgTIJyukga2077Iy3wLOxjqJGZeGOlBK3bf08qraZ2zQWowCuSA-jTfhprII7A2GJoqlFXanObqsyZ.gif>"></div><figcaption>Easily drag the Additional Info element onto your canvas.</figcaption></figure><p>We picked defaults<a href="<https://wishlist.webflow.com/ideas/WEBFLOW-I-1864>"> for the most popular custom field options</a> — phone number, notes, gift wrap — but you can customize these three fields to collect any info you want. It’s easy to toggle to select one, two, or all three fields. Labels will have to be deleted or re-entered manually.</p><figure class="w-richtext-figure-type-image w-richtext-align-fullwidth" style="max-width:1684px" data-rt-type="image" data-rt-align="fullwidth" data-rt-max-width="1684px"><div><img src="<https://cdn.prod.website-files.com/64f9399ca7d13575ff21a675/64f9399ca7d13575ff21cb33additional-ecomm-fields-toggle-change-label-v2.2019-10-07%20151104.gif>"></div><figcaption>Customize each label to direct your customers on what to enter.&nbsp;</figcaption></figure><p>‍<em>‍</em>You’ll be able to modify the placeholder text for both text fields, and for the primary text field, you’ll also have the ability to choose different input types: plain text, email, password, phone number, or just a regular number.&nbsp;</p><figure class="w-richtext-figure-type-image w-richtext-align-fullwidth" style="max-width:1276px" data-rt-type="image" data-rt-align="fullwidth" data-rt-max-width="1276px"><div><img src="<https://cdn.prod.website-files.com/64f9399ca7d13575ff21a675/64f9399ca7d13575ff21cb34TsVuR5VO8-yXECHidXXsGy7jFbvmXwubXyMoLgmmIFc2nNtgsUcKa51cuf1Qkjj4FficIs81pA37w8-ZiUc0U3ZVh0NumTPc2hhf50SO0I1Xljq44O1IiijV5E3lbpTWsqRi.gif>"></div><figcaption>Modify the placeholder text and choose the input type for your primary text field.&nbsp;</figcaption></figure><p>Any information collected will plug right into your order manager and email designs, and can also be dropped into the order confirmation design.</p><figure class="w-richtext-figure-type-image w-richtext-align-fullwidth" style="max-width:1036px" data-rt-type="image" data-rt-align="fullwidth" data-rt-max-width="1036px"><div><img src="<https://cdn.prod.website-files.com/64f9399ca7d13575ff21a675/64f9399ca7d13575ff21cb32ii9QAbetsAHyxnO6PQfjE-zjxpIv4pSUUfoxZ2M11dPSBv6uDzwRPXHbMLdiAh4Q16edgrYMpwmlvSOtF-lV-26MDca3lh6DGhx9AEYdz9zLKjEKDX-kYbzU9tx5m2vgjl4_D.gif>"></div><figcaption>Display the user’s Additional Info on your order confirmation page by configuring the element with the same labels and fields.</figcaption></figure><p>Thoughts, questions or feedback? Feel free to join the <a href="<https://forum.webflow.com/t/collect-more-info-from-your-ecommerce-customers/97881>">discussion in our forum</a>.</p><p><br></p>


Launched on
October 9, 2019
Category
Ecommerce

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