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Enhancement
Ecommerce

Better manage emails for your Ecommerce customers and team

You can now: control who receives new order notifications, easily resend an order’s confirmation email, and preview email designs with your store’s products.

Better manage emails for your Ecommerce customers and team

<p>Three new enhancements let you flexibly manage various emails for your Ecommerce customers and team.</p><p><strong>Control who receives notifications about new orders</strong></p><p>You can now specify who receives emails about new orders on your <a href="<https://webflow.com/ecommerce>">Webflow Ecommerce</a> site. If you’re a business owner, you can better secure the details of every order by only sending new order notifications to the right people on your team. You’re free to include anyone with a valid email address — even a contact group so each order automatically emails a full team at once (like fulfillment@yourcompany.com). If you’ve built the site for a client, your inbox will no longer be flooded with extraneous emails.</p><figure class="w-richtext-figure-type-image w-richtext-align-fullwidth" style="max-width:1600px" data-rt-type="image" data-rt-align="fullwidth" data-rt-max-width="1600px"><div><img src="<https://cdn.prod.website-files.com/64f9399ca7d13575ff21a675/64f9399ca7d13575ff21cdce26IpVbJLXzHyu4U4UALwxF48sL6HOVNRZIVKbtZQFEeAgRDPL3lDViMSdQkMQKi2zx0lJw7SnnBWokWE2ziHW79xr5EP7qGaiCovx-RbrUt8u4nx8QeT06z7oZtaQVkbU5o33Ua.png>"></div><figcaption>Head to the notifications tab of your Ecommerce settings to choose or input who should receive each new order notification.</figcaption></figure><p><strong>Easily resend lost, deleted or Spam-eaten emails&nbsp;</strong></p><p>You can now quickly and easily resend an order’s confirmation email to any Ecommerce customers right from each order detail page in the <a href="<https://university.webflow.com/article/orders-tab>">order manager</a>.&nbsp;</p><figure class="w-richtext-figure-type-image w-richtext-align-fullwidth" style="max-width:931px" data-rt-type="image" data-rt-align="fullwidth" data-rt-max-width="931px"><div><img src="<https://cdn.prod.website-files.com/64f9399ca7d13575ff21a675/64f9399ca7d13575ff21cdb2v0HAL6oer27XuDa-6-jTsLNACuw4e3vjy3gS1D1Vg5SzKORVQuJw0ZV5LnM5MtdiDIwapovlx2giOZXcsQAmbIEhpvMs94rdN74xA7ZYMFbcEyWQZxQtSbmmNbaDyZjVETKM5.gif>"></div><figcaption>Select the ‘Resend Order Confirmation’ option in the detail page of each order.</figcaption></figure><p><strong>Preview email designs with your store’s products</strong></p><p>Better visualize the various <a href="<https://university.webflow.com/article/customizing-ecommerce-emails>">order emails </a>sent to your customers and team. You can now preview each design with your store’s products.</p><figure class="w-richtext-figure-type-image w-richtext-align-fullwidth" style="max-width:1600px" data-rt-type="image" data-rt-align="fullwidth" data-rt-max-width="1600px"><div><img src="<https://cdn.prod.website-files.com/64f9399ca7d13575ff21a675/64f9399ca7d13575ff21cdcco9AzLyfGRw0lWL9JNP0myOVIuWQoSwh8rLlVA3xH2o5qvm6GtmJ-4ISgcfHjU5POlWVGsrYR20JQJOKIgsvk_2ixHB43csk5NxG9Q9txVUvJyIfGYmfF-Mnc9DnrBXVnjljQiIX.png>"></div><figcaption>Customize each email design in the email tab of your Ecommerce settings.</figcaption></figure><p>Have thoughts and feedback? We’d love to hear them. Head to our forum to share.</p><p><br></p><p><br></p>


Launched on
February 20, 2020
Category
Ecommerce

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