Your AEO Assessment: southwest.com

Overall AEO Maturity score: 2 out of 5

Your top 3 priorities

Here's where southwest.com can make the fastest gains in AEO visibility, accuracy, and traffic. If you only did three things, do these:

  • Optimize mobile load speed and layout stability: mobile page load times and layout shifts are notably above target thresholds. Inline critical CSS, defer non-essential stylesheets, optimize images ...

  • Publish one more content page to unlock level 2: you currently have 9 content pages — just one short of the level 2 threshold. Adding one more blog post, guide, or resource page covering a core top...

  • Adopt a dedicated AEO monitoring tool: invest in a purpose-built AEO tool that systematically tracks AI citation rates, LLM brand mentions, and AI-referred traffic. Manual spot-checking doesn't sca...

AI visibility snapshot

Southwest's brand representation across AI platforms is highly inconsistent. Responses split into two distinct camps: those that accurately portray Southwest's value proposition of included perks (free bags, no change fees, friendly service) and position it as the best overall value among low-cost carriers, and those that report the end of the 'Bags Fly Free' policy in May 2025, fundamentally undermining the brand's core differentiator. When portrayed positively, the messaging around hospitality, customer-friendliness, and total-cost value comes through strongly; however, the baggage policy confusion creates significant brand risk across multiple AI platforms.
93.94
%
Mention rate
0
%
Citation rate
41.25
%
Share of voice
60
%
Sentiment
73
%
Accuracy
57
%
Message pull-through

Top competitors mentioned alongside you

What your AEO Assessment covers

Your personalized AEO assessment measures how well southwest.com is positioned for AI-driven discovery. It evaluates your site’s performance across four key categories—Content, Technical, Authority, and Measurement—to show how effectively AI systems can understand, cite, and recommend your brand.

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Content

Content: Build the source AI trusts

We evaluated how your content performs across freshness, structure, depth, and clarity to see how well it helps AI understand what you do and why you matter.

Content Category Score

Southwest has a solid foundation with strong FAQ coverage (90.5% of pages) and detailed content averaging 2,720 words per page. You're just one content page away from reaching Level 2. Expanding your content library and addressing more prospect questions will accelerate visibi...

Publish one more content page

You currently have 9 content pages — just one short of the Level 2 threshold. Adding one more blog post, guide, or resource page covering a core topic will unlock the next maturity level.

Pages to fix (highest priority first)

Address key prospect questions

Your content currently covers about 48% of the questions prospects are likely asking. Identify and create content targeting the remaining high-intent questions to improve your visibility in AI-driv...

Pages to fix (highest priority first)

Expand topic-specific FAQ sections

Your FAQ presence is already excellent at 90.5% of pages. To get even more value, ensure each FAQ section addresses 3-5 questions specific to that page's topic, particularly on product and landing ...

Pages to fix (highest priority first)

Question Coverage Percentage

Coverage of the 100 most likely questions your target audience will ask related to the topics visible on your site.

Explore content management in Webflow

Technical

Technical: Structure wins

We evaluated how well your site uses schema, other metadata, accessibility, and speed, and more to help LLMs understand the structure and meaning of your content and establish one part of your authority in AI-driven search.

Technical Category Score

Southwest has solid SEO fundamentals in place—strong metadata coverage, HTTPS enforcement, and a valid sitemap. The key opportunity now is improving page load speed and layout stability, especially on mobile, to strengthen visibility in AI-driven search results.

Speed up desktop page loads

Your desktop pages are loading slightly slower than ideal. Preload critical resources, serve responsive images, and defer non-critical JavaScript to bring load times under the recommended threshold.

Pages to fix (highest priority first)

Reduce mobile layout shifts

Mobile pages show minor layout shifts that can disrupt user experience. Reserve space for images and ads, and avoid inserting dynamic content above the fold to stabilize the visual layout.

Pages to fix (highest priority first)

Optimize mobile load speed

Mobile page load times are notably above the target threshold. Inline critical CSS, defer non-essential stylesheets, and optimize images for mobile viewports to significantly improve performance.

Pages to fix (highest priority first)

Schema Coverage Percentage

Share of pages with schema.org metadata for improved LLM and search engine understanding.

Learn about generating schema in Webflow

Authority

Authority: Earn trust, everywhere

We evaluated how your site establishes authority by looking at how and how frequently others talk about you, the associated sentiment, and more.

Authority Category Score

Southwest has a solid online identity with a Wikipedia page, Google Knowledge Graph presence, and strong social media links. The next opportunity is strengthening on-site authority signals like author attribution and a dedicated press/media section.

Expand author bylines on content

Increase author attribution across content pages to at least 15%. Add author bios with credentials and use Person schema markup to help AI platforms recognize and trust your content creators.

Pages to fix (highest priority first)

Create a press or media page

Add a dedicated Press, News, or Media section to aggregate press mentions, awards, and company news. This helps AI platforms better understand Southwest's market presence and brand story.

Pages to fix (highest priority first)

Leverage your wikipedia presence

Southwest already has a Wikipedia page — ensure it reflects current brand positioning and key milestones. A well-maintained Wikipedia entry significantly boosts how accurately AI platforms represen...

Pages to fix (highest priority first)

Authority Coverage Percentage

Percent of top 50 industry sites that mention you.

Build pages that command authority

Measurement

Measurement: From rankings to representation

This score reflects how well you monitor your visibility across AI systems; from tracking brand mentions and citations to understanding sentiment and share of voice.

Measurement Category Score

Southwest has a solid online identity with a Wikipedia page, Google Knowledge Graph presence, and strong social media links. The next opportunity is strengthening on-site authority signals like author attribution and a dedicated press/media section.

Expand author bylines on content

Increase author attribution across content pages to at least 15%. Add author bios with credentials and use Person schema markup to help AI platforms recognize and trust your content creators.

Pages to fix (highest priority first)

Create a press or media page

Add a dedicated Press, News, or Media section to aggregate press mentions, awards, and company news. This helps AI platforms better understand Southwest's market presence and brand story.

Pages to fix (highest priority first)

Leverage your wikipedia presence

Southwest already has a Wikipedia page — ensure it reflects current brand positioning and key milestones. A well-maintained Wikipedia entry significantly boosts how accurately AI platforms represen...

Pages to fix (highest priority first)

Measurement Coverage

Presence of externally visible signs on your website that you are using measurement tools.

Measure LLM-traffic with Webflow Analyze